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California Office of the Patient Advocate
“The staff was excellent. They made sure that I was informed about my procedure. Additionally, they made sure I was comfortable throughout my procedure. I would definitely recommend them to others!”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“Dr. Simon was very thorough in answering all of my questions. I am fortunate to be able to meet a doctor who loves his job. He is the most relaxed doctor I've met. He makes time to answer all of my questions and I don't feel rushed. I can tell that Dr. Simon truly cares for his patients. He has excellent manners, too!”
“I had the best doctor experience ever. Dr. Kernoff was an angel, she listened to my issues, was very helpful and made me feel very comfortable. I pinched myself afterwards thinking this must be a dream, thank you.”
“We are most happy to share our experiences with the Health Resource Center. We were really impressed by the wisdom of those who set up this wonderful spot in Santa Barbara for accessing medical information from the published journals of the medical world. Of course we recommend this spot for others. The equipment is well maintained and available along with many print texts and pamphlets. The staff keeps track of the searches and often contacts inquirers with additional information. They are available by e-mail or telephone to provide answers for new questions. Sansum Clinic is to be congratulated for establishing this jewel of a research library on Pesetas Lane.”